Delete my data
You can ask us to delete your BrightFuture account and the data associated with it at any time, whether or not you still have the app installed. This page explains exactly how, and what to expect.
1 Overview
BrightFuture doesn't store the resume content you type on our servers — it lives on your device and is only sent to our AI provider at the moment you generate a document (see our Privacy Policy for details). So account deletion mainly concerns three things: your sign-in identity, your purchase history, and short-lived usage records.
2 How to request deletion
Send a request to privacy@brightfuture.app from the email address associated with your account (the one you used to sign in with Google, Facebook, or LinkedIn). Use the subject line "Delete my BrightFuture account."
We'll reply to confirm we've matched your request to an account. This step exists to stop someone else from deleting your account on your behalf.
We remove your account and the records described below, and confirm once it's done. See Timeline for how long this takes.
3 What gets deleted
| Data | Result |
|---|---|
| Your account (name, email, profile photo from sign-in) | Permanently deleted |
| Entitlement records (what you've purchased and downloaded) | Permanently deleted |
| Usage/rate-limit counters | Already short-lived; deleted immediately if any remain |
| Resume content stored on your device | Removed when you uninstall the app, or sooner if you clear the app's data in Android settings — this is on your device, not something we hold |
4 What we keep, and why
A small amount of information may be retained even after deletion, for specific, limited reasons:
- Records tied to completed purchases may be kept in anonymised or aggregated form for as long as required by South African tax and accounting law, even after your account itself is deleted. This is a legal record-keeping obligation, not a way of continuing to identify you personally.
- Google Play's own purchase records are retained by Google according to their policies, independent of anything we do on our side — deleting your BrightFuture account does not delete your Google Play purchase history.
5 Timeline
We aim to complete deletion requests within 30 days of confirming your identity. You'll receive a confirmation email once it's done.
6 Want to delete specific data instead of your whole account?
If you'd rather just clear the resume content stored on your device without deleting your account entirely, you can do this yourself without contacting us:
- Open the BrightFuture app and start a new resume — this overwrites the previous draft stored on your device.
- Or, in Android Settings, go to Apps → BrightFuture → Storage & cache → Clear storage to remove all locally-saved draft data at once (you'll be signed out, and any in-progress draft will be lost).
For removing your purchase history or account specifically while keeping the rest, mention that in your email and we'll do our best to accommodate it — though some purchase records may need to be retained per the legal reasons above.
7 Contact us
privacy@brightfuture.app with your real
support address before publishing, and make sure it's an inbox
someone actually checks — Play Console may spot-check this URL.